Falkensteiner Hotel Cristallo Superior

This cosy family hotel is close to nature featuring an exciting adventure world for children while a relaxing wellness world and the finest culinary delights await the grown-ups. Besides Falky-Land and the adventure park opposite the hotel, the highlight is the Falky children‘s SPA with its own facilities. Ideally located at sunny 1,600 metres, in the middle of the top hiking and ski resort Katschberg. HIGHLIGHTS AT HOTEL CRISTALLO * Allergen-free altitude at 1,600 meters * Right in the Katschberg ski and hiking paradise at 1,650 m * Excellent cuisine with friendly service * 2000 sq m Acquapura SPA Wellness and Water World Family * Falky's children's SPA and child care in Falky-Land and exciting bathing world * Falky Land with childcare * Cuisine: Full board in the winter season and full board PLUS in the summer season (including beverages at the restaurant) PRICES AND INCLUSIVE SERVICES
The prices are per person and day and include the value added tax.
The local tax of EUR 2,70/night/person from 17 years is payable on location.

Included services:
* Nights in the selected room category
* 1 bottle of mineral water in the room on arrival day
* In winter: Full board with a generous breakfast, lunchtime buffet with warm and cold dishes, dinner with a wide range of meals, separate children’s buffet in the evening
* In summer: Full board Plus with a generous breakfast, lunchtime buffet with warm and cold dishes, dinner with a wide range of meals, drinks during lunch and dinner included (wine, beer, mineral water, juices), separate children’s buffet in the evening
* Free use of our 2.000 m² Acquapura SPA Wellness- and Water World, with indoor and outdoor pool, Falky's Acqua World with waterslide, fitness room
* Falky´s children Spa-Area
* Wellness package with swim bag and bathrobe hired for the duration of your stay
* Falky-Land with childcare and entertainment for children from 3 to 12 years, 6 days a week
* Baby equipment upon request prior to arrival
* Sports and entertainment program
* Library
* Free WIFI in rooms and in public areas

DOGS/PETS
Are generally allowed, but not in the restaurant and wellness areas.Please inform us at time of booking, if you would like to bring a pet (charge of EUR 25,00 per day, without feed).

ARRIVAL
Your room will be available on the day of your arrival from 15.00. If your room isavailable earlier, reception will let you know.

DEPARTURE
On the day of your departure, please vacate your room by 10.00.

DEPOSIT
Please transfer within 14 days from the day of your reservation a deposit of 15% of the total amount and the balance within 28 days before arrival - free of service charge for the hotel - to our bank account.


CREDIT CARDS: The EC Card is welcome; credit cards Visa, Mastercard, Diners & American Express are accepted in the Falkensteiner Hotels & Residences.

CANCELLATION FEES
If you suddenly have to change your plans:up to 28 days before arrival 15%
27 to 7 days: 30%6 to 1 day: 75%on the arrival day: 90%No Show: 100%The percentage refers to the total price.! Please note, that by confirming the reservation in our hotel you automatically accept the above mentioned cancellation fees. You also agree that we can debit the occurred cancellation fee from the submitted credit card or the cancellation fee will be transferred to our above mentioned bank account.

CONTACT – RESERVATION OFFICE
Please call us for further information.Information and Reservation:
Book online or either contact the Falkensteiner Information and Booking office Katschberg directly: Tel: +43/04734/319-802 or 801 / reservierung.cristallo@falkensteiner.com.